Terms & Conditions

1. Definitions
  1. “Website” refers to mukariamart.com.
  2. “Company” refers to Mukaria Mart LLP, the owner and operator of the Website.
  3. “User” refers to any individual, business, or entity that accesses or uses the Website.
  4. “Products” refers to the goods available for purchase on the Website.
  5. “Services” refers to all services provided by the Website, including but not limited to browsing, purchasing, and customer support.
2. Eligibility
  1. You must be at least 18 years of age to use this Website. By accessing the Website, you represent that you are legally eligible to enter into a binding contract under the Indian Contract Act, 1872.
  2. If you are using the Website on behalf of a business or entity, you represent that you have the authority to bind the business or entity to these Terms.
3. Registration & Account
  1. Certain features of the Website require you to register an account. You are responsible for maintaining the confidentiality of your account credentials and agree to accept responsibility for all activities under your account.
  2. You agree to provide accurate, current, and complete information during registration. Any false or misleading information provided may result in account suspension or termination.
  3. The Company reserves the right to refuse registration, terminate accounts, or restrict access to the Website at its sole discretion.
4. Use of the Website
  1. You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations, including but not limited to the Information Technology Act, 2000.
  2. You agree not to:
    • Use the Website for fraudulent or unethical purposes.
    • Interfere with the operation of the Website, including hacking, introducing malware, or engaging in any activity that disrupts its functionality.
    • Copy, reproduce, or exploit the content of the Website for commercial purposes without prior written consent from the Company.
5. Product Information & Pricing
  1. The Company strives to provide accurate and up-to-date information regarding Products, including descriptions, pricing, and availability. However, errors may occur.
  2. Prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
  3. The Company reserves the right to modify prices, discontinue Products, or update Product information at any time without prior notice. Price changes will not affect orders that have already been placed and confirmed.
  4. Images of Products are for representational purposes only and may differ slightly from the actual Product.
6. Orders & Payments
  1. By placing an order on the Website, you agree to purchase the selected Products in accordance with these Terms.
  2. The Company reserves the right to accept, reject, or cancel any order at its sole discretion. Reasons for cancellation may include (but are not limited to) stock unavailability, fraudulent activity, or errors in Product or pricing information.
  3. Payment must be made through the available payment options on the Website. The Company uses secure payment gateways to process transactions and does not store any payment-related information.
  4. In case of payment failure or disputes, the Company will make reasonable efforts to resolve the issue. Refunds, if applicable, will be processed in accordance with the Company’s Refund Policy.
7. Shipping & Delivery
  1. The Company aims to deliver Products in a timely manner. However, delivery times provided on the Website are estimates and may vary due to unforeseen circumstances.
  2. The Company is not responsible for delays caused by factors beyond its control, such as natural disasters, strikes, or courier service disruptions.
  3. Risk of loss and title for the Products transfer to the User upon delivery of the Products to the shipping address provided.
  4. Users are responsible for providing accurate shipping information. The Company is not liable for non-delivery due to incorrect or incomplete address details provided by the User.
8. Cancellations, Returns & Refunds
    1. Cancellations:
      • Users may cancel their orders before the order has been shipped. Once shipped, cancellation requests will not be entertained.
      • The Company reserves the right to cancel orders for any reason, including stock unavailability, pricing errors, or suspected fraudulent activity.
    2. Returns:
      • Returns are accepted only in cases of defective, damaged, or incorrect Products. Users must notify the Company within 3 days of receiving the Product to initiate a return.
      • Products must be returned in their original condition, unused, and with all tags and packaging intact.
    3. Refunds:
      • Refunds, if applicable, will be processed within 7-10 business days after the Company has received and inspected the returned Product. Refunds will be issued to the original payment method used during purchase.

    For detailed information on Return & Refund Policy check out Return & Refund Policy page.

9. Intellectual Property
  1. All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of the Company or its licensors and is protected under applicable intellectual property laws.
  2. Users are prohibited from copying, reproducing, distributing, or using any content from the Website without prior written permission from the Company.
  3.  
9. Intellectual Property
  1. All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of the Company or its licensors and is protected under applicable intellectual property laws.
  2. Users are prohibited from copying, reproducing, distributing, or using any content from the Website without prior written permission from the Company.
10. Privacy Policy

Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the practices outlined in the Privacy Policy.

11. Limitation & Liability
  1. The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use of or inability to use the Website or Products.
  2. The Company’s liability is limited to the amount paid by the User for the specific Product that gave rise to the claim.
  3. The Company makes no warranties or representations regarding the accuracy, reliability, or availability of the Website or its content.
12. Indemnification

Users agree to indemnify and hold harmless the Company, its directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of their use of the Website, violation of these Terms, or infringement of any third-party rights.

13. Governing Law & Jurisdiction
  1. These Terms are governed by and construed in accordance with the laws of India.
  2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Morigaon, India.
14. Amendments

The Company reserves the right to modify or update these Terms at any time without prior notice. Users are encouraged to review these Terms periodically. Continued use of the Website constitutes acceptance of any changes.

15. Contact Information

For any queries or concerns regarding these Terms or the Website, you may contact us at:

Mukaria Mart LLP
32/B Laharighat Market, Morigaon
Assam, India – 782127

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